Information Technology
Director of Information Technology: John Barker
Information Technology Mission Statement
The mission of the Department of Information Technology is to provide, operate, and maintain a secure and stable infrastructure as the foundation of City automation, data communications and voice transmission; lead the implementation of application software to meet the evolutionary needs of client departments; provide cost effective client services within a performance envelope that meets user requirements; and to establish Citywide guidelines to maintain technological currency and provide direction for strategic change.
Information Technology areas of responsibility
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Helpdesk
PC Hardware
PC Software
Networking
Citrix
Windows Server support
VMS Support
Adds/Moves/Changes
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Infrastructure
Cabling (copper and fiber)
Switches
Routers
Media converters
Servers
Backup
Voice
Video
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Security
Antivirus (Email, Servers and Desktops)
Firewall
Software patching
Routers and Switches
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Software
Applications support
Applications development
Licensing
Compatibility
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Policies and standards
Server configuration
Desktop configuration
Network configuration
PC acceptable use policy
Internet acceptable use policy
Change Order Management
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